“It is imperative for us to offer specialized travel products from around the world, as quickly as possible. To add to this, the worry of correct availability of products and setting up global payment gateways is troublesome.”
– A travel website that focuses on transnational tours
“Though we are currently still in the beta phase, the problems and delays in adding new affiliate members to one’s B2B travel network is troublesome. In addition to which, the aggressive competition in the industry does not help expansion especially when managing numerous affiliate members is difficult enough, leave aside finding different ways to sustain these memberships.”
– A startup host agency operating in the Canadian market.
“The biggest challenge is scaling-up the number of affiliates & sub-agencies that do business with us. It is a constant struggle between hiring more people to follow up with affiliates and keep them active. At the same time, we spend a lot of time and effort in communicating new products and offerings to keep affiliate members interested.”
– An establish DMC and a host agency focused on South Asian markets
“As travel products go, selling flight bookings online is the toughest and the most competitive business there is. You really need to get your technology act together to succeed in this business. This means showing results quickly and accurately, managing complex markup scenarios across carriers, markets and seasons and automating communication to customer post booking so that the customer is always appraised of the status of the booking”
-A travel website focused on flights business in the North American markets
“A combination of the right supplier strategy, optimized markup management, and empowering members with self-help tools that really make a difference in booking travel – That is a recipe for making your members stick and flourish with your travel brand.”
– One of North America’s largest membership-based travel brands
“We want to launch a unique product by bundling travel merchandise (e.g. gift hampers) with conventional travel products such as air, hotel, cars and activities to create irresistible offers for travelers. We want a technology platform that is not cookie cut and inflexible. This is an innovative, first of its kind business model in online travel and would require a lot of flexibility on the part of a technology platform.”
– A new travel startup in the US that wanted to sell value added merchandise along with travel inventory
“We want to launch a full function travel e-commerce website. Our challenge is finding a platform that works seamlessly as B2C as well as B2B and is reasonably plug and play.”
-An established agency in the UK wanting to move into online travel quickly.
“To remain competitive, it is exceedingly important for us to quickly add new hotel supplier APIs into our product offerings. In addition to that, the worry of mapping new hotel suppliers does not help at all.”
-A travel website focused on hotel business primarily in the Asian market