Have you ever wondered if you have all the tools to support
an online travel business?
BizConnect as a multi-audience back-office addresses the needs of every internal
customer and affiliates, bringing information to their fingertips. Customer services
agents can services customer calls more effectively, fulfillment / ticketing agents
have more tools to reduce their manual work, accounting staff can see details of
every transaction once in doubt, affiliates and business owners can see the health
and wealth of business and tech support can investigate problems better than ever.
Is your online website displaying stale media and destination
Online travel portals face a continuous challenge of changing data around hotels,
car rental locations airports and cities. Clarifi is a automated content update
framework, which gathers media and destination content from multiple sources and
applies automatic updates to online databases in real time.
Is launching a new brand a many weeks development cost for
Templar is a widgetized UI framework with complete travel and back-office widgets
available out of the box, which can be customized and extended without reinventing
the wheel. Creating a new brand, theme and look and feel is now a creative designers
work. This promises significant reduction in cost and time to market.
Is all your customer, booking and revenue data spread across
systems creating customer service and accounting nightmare?
Synchron comes to rescue. Synchron downloads and monitors PNRs from GDS and Queues to automatically identify the business work flow efficiency.
It sends out notifications to customers for ticketing, schedule change, cancellation
and any post booking event which needs customers’ attention. Synchron also synchronizes
bookings, customers, transactions, user activity, invoicing, accounting and commissions
information to a single data warehouse creating a unified reporting platform for
business owners and affiliates. Synchron synchronizes booking, invoice, commission
and customer data with ease between online booking engine, GDS
and TRAMS ®.
Does management of customer identity and profile across various
enterprise software worry you?
In today’s world, identity management has gone beyond single signon. Customer identity
typically spans across various systems, your affiliates bring their own customer
base, in this social world there are continuous needs of supporting different authentication
mechanism and chances are that customers profile data is spread across multiple
associated places like GDS or CRM
softwares. Vexiere creates a single window of authentication and profile management,
ensuring that all parties are up to date and in complete sync on customer identity